ShopSite Forums

To bring up an old issue, that I hope continues to be brought up until
there is a change, the new Search feature is lacking today's universal
search standards. If I go to my ShopSite backend and type in a
partial word for say, in the Products, all the relative links that
contain
that partial word appear.

However, what's good for the goose is apparently not good enough for
the gander. When I go to my web site and type in the same partial
word, I get nothing. Or even if I put in the plural by adding an "S"
to known product names, I get no results when there are plenty of
relative product links listed in the singular.

Come on ShopSite, help your customers help their customers....PLEASE.

All right fellow merchants, chime in and let's see if our voices are
heard.

Jimmy Hilburger
www.switchhits.com

The two searches are entirely different beasts, so comparing the two
doesn't
make much sense from a programming perspective.

The shopper search is being modified to allow merchants to choose
whether or
not they want implied wildcards at the beginning and/or end of the
search
terms. It is not going to happen overnight, it will be included with
the
next release of the product.

Thanks for the input on the newsgroup, but just for future reference
a more
effective way to be heard if you have a feature request might be to
go
through your reseller, which, for example, is what prompted this
particular
change. For the most part, Jim and I who lurk on this forum are
techie geeks
and don't make those kind of decisions, but your reseller has both
sales and
tech contacts that they can go through.

-Loren


"Switch Hits" <jimmy@switchhits.com> wrote in message
news:ae7m1s$f75$1@support.shopsite.com...
To bring up an old issue, that I hope continues to be brought up
until
there is a change, the new Search feature is lacking today's
universal
search standards. If I go to my ShopSite backend and type in a
partial word for say, in the Products, all the relative links that
contain
that partial word appear.

However, what's good for the goose is apparently not good enough
for
the gander. When I go to my web site and type in the same partial
word, I get nothing. Or even if I put in the plural by adding an
"S"
to known product names, I get no results when there are plenty of
relative product links listed in the singular.

Come on ShopSite, help your customers help their
customers....PLEASE.

All right fellow merchants, chime in and let's see if our voices
are
heard.

Jimmy Hilburger
www.switchhits.com

I have to agree 100% with Jimmy. We have brought this up in this
forum
before and we will revisit it with our ISP (our reseller). With
1000's of
products and more being uploaded regularly, search is THE most
important
sales tool.
We have the utmost respect for the shopsite programmers and please
take this
as constructive criticism . We have calls everyday from customers
searching
our product line, all of whom have no clue or interest in doing an
advanced
search with wildcards/Boolean Operators. You might as well be
talking
Chinese to them; and these are the guys who take the time to call...
This is costing us in lost business and many others without them
even
realizing it..
Loren, what do you mean next release please? Major or the very next
minor
update?

Thanks
Richard

My fellow merchants,

If the Search (need I say feature) mentioned above is important to
you, I urge you to contact your reseller by this Friday urging the
ShopSite powers to upgrade to a Search we all need...and our
competitors have. If we blitz them as a group, maybe they'll listen
and make it a priority. I know I put this in writing 14 months (April
2001) ago through the proper channels. Maybe if we did it in unison
there would be a quicker response on ShopSite's part. Thank you.

Jimmy Hilburger
www.switchhits.com

"Richard - shoplite.com" <rruda@shoplite.com> wrote in message
news:ae85h4$gn0$1@support.shopsite.com...
I have to agree 100% with Jimmy. We have brought this up in this
forum
before and we will revisit it with our ISP (our reseller). With
1000's of
products and more being uploaded regularly, search is THE most
important
sales tool.
We have the utmost respect for the shopsite programmers and please
take this
as constructive criticism . We have calls everyday from customers
searching
our product line, all of whom have no clue or interest in doing an
advanced
search with wildcards/Boolean Operators. You might as well be
talking
Chinese to them; and these are the guys who take the time to call...
This is costing us in lost business and many others without them
even
realizing it..
Loren, what do you mean next release please? Major or the very next
minor
update?

Thanks
Richard

Hi all,
No need to pester your ISP's (resellers) at this point since the
feature
is already implemented for the next release.

While testing I created various products which included the term
48891-1v (which was suggested by Richard as a current problem)
in the name, sku, order options, descripton or search keyword field
and was able to find each one using just 88 as the search term.

You will be able to specify whether you want to use whole word
searches
or partial word searches and if partial word whether to match the
term
if found at the beginning, end or anywhere in the word. The
default
setting is whole word search but it is very easy to configure it to
what
ever
option you want. You will also be able to have whole word as the
default
if nothing is found retry the search using the select partial word
pattern.

Jim

Switch Hits wrote:

My fellow merchants,

If the Search (need I say feature) mentioned above is important to
you, I urge you to contact your reseller by this Friday urging the
ShopSite powers to upgrade to a Search we all need...and our
competitors have. If we blitz them as a group, maybe they'll
listen
and make it a priority. I know I put this in writing 14 months
(April
2001) ago through the proper channels. Maybe if we did it in
unison
there would be a quicker response on ShopSite's part. Thank you.

Jimmy Hilburger
www.switchhits.com

"Richard - shoplite.com" <rruda@shoplite.com> wrote in message
news:ae85h4$gn0$1@support.shopsite.com...
I have to agree 100% with Jimmy. We have brought this up in this
forum
before and we will revisit it with our ISP (our reseller). With
1000's of
products and more being uploaded regularly, search is THE most
important
sales tool.
We have the utmost respect for the shopsite programmers and
please
take this
as constructive criticism . We have calls everyday from
customers
searching
our product line, all of whom have no clue or interest in doing
an
advanced
search with wildcards/Boolean Operators. You might as well be
talking
Chinese to them; and these are the guys who take the time to
call...
This is costing us in lost business and many others without them
even
realizing it..
Loren, what do you mean next release please? Major or the very
next
minor
update?

Thanks
Richard

Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
Thank you! Thank you! Thank you!

Jimmy Hilburger
www.switchhits.com


"Jim Stavast" <jstavast@shopsite.com> wrote in message
news:3D07E347.8C3EE39E@shopsite.com...
Hi all,
No need to pester your ISP's (resellers) at this point since the
feature
is already implemented for the next release.

While testing I created various products which included the term
48891-1v (which was suggested by Richard as a current problem)
in the name, sku, order options, descripton or search keyword field
and was able to find each one using just 88 as the search term.

You will be able to specify whether you want to use whole word
searches
or partial word searches and if partial word whether to match the
term
if found at the beginning, end or anywhere in the word. The
default
setting is whole word search but it is very easy to configure it to
what
ever
option you want. You will also be able to have whole word as the
default
if nothing is found retry the search using the select partial word
pattern.

Jim

Switch Hits wrote:

My fellow merchants,

If the Search (need I say feature) mentioned above is important to
you, I urge you to contact your reseller by this Friday urging the
ShopSite powers to upgrade to a Search we all need...and our
competitors have. If we blitz them as a group, maybe they'll
listen
and make it a priority. I know I put this in writing 14 months
(April
2001) ago through the proper channels. Maybe if we did it in
unison
there would be a quicker response on ShopSite's part. Thank you.

Jimmy Hilburger
www.switchhits.com

"Richard - shoplite.com" <rruda@shoplite.com> wrote in message
news:ae85h4$gn0$1@support.shopsite.com...
I have to agree 100% with Jimmy. We have brought this up in this
forum
before and we will revisit it with our ISP (our reseller). With
1000's of
products and more being uploaded regularly, search is THE most
important
sales tool.
We have the utmost respect for the shopsite programmers and
please
take this
as constructive criticism . We have calls everyday from
customers
searching
our product line, all of whom have no clue or interest in doing
an
advanced
search with wildcards/Boolean Operators. You might as well be
talking
Chinese to them; and these are the guys who take the time to
call...
This is costing us in lost business and many others without them
even
realizing it..
Loren, what do you mean next release please? Major or the very
next
minor
update?

Thanks
Richard

Thank you shopsite. It really is important.
Kevin Sullivan
Vantelweb.com