CyberCash Order ID, and AVS response in ShopSite 6 e-mail no
Posted: Thu Apr 18, 2002 5:08 pmWe just upgraded from ShopSite 5 to 6. In 5 the e-mail order notifications
the store sent us for each order included the subject information, for
example:
CyberCash Order ID:##################
Authorization Code:######
AVS:Y
The 6.0 e-mail order notifications do not include this information. Is
there a way we can get 6.0 to include the information in the e-mail order
notifications it send us?
It is important to us for two reasons.
First, we like to check the AVS response in the e-mail rather than in the
orders in the back office.
Second, we use the Order ID in the e-mail to cut and paste for returns.
This is much better than have to rekey the 16 digit number when processing
returns. We just search our e-mails for our ShopSite store order number we
are processing the return on. That e-mail is then also ready to reply to in
order to provide the customer confirmation of crediting back his credit card
for a return.
Thanks,
Wayne
4X4BOOKS.com
the store sent us for each order included the subject information, for
example:
CyberCash Order ID:##################
Authorization Code:######
AVS:Y
The 6.0 e-mail order notifications do not include this information. Is
there a way we can get 6.0 to include the information in the e-mail order
notifications it send us?
It is important to us for two reasons.
First, we like to check the AVS response in the e-mail rather than in the
orders in the back office.
Second, we use the Order ID in the e-mail to cut and paste for returns.
This is much better than have to rekey the 16 digit number when processing
returns. We just search our e-mails for our ShopSite store order number we
are processing the return on. That e-mail is then also ready to reply to in
order to provide the customer confirmation of crediting back his credit card
for a return.
Thanks,
Wayne
4X4BOOKS.com