ShopSite 6.0 Pro Glitches?

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ShopSite 6.0 Pro Glitches?

Postby Kevin M. Bell » Thu Apr 18, 2002 7:57 pm

I upgraded to Pro several months ago, and one month back got the standard
update to 6.0. However, there are still several unresolved issues with my
upgrade to ShopSite Pro.

1) Each time I add a new product (15 - 20 a week or more) I have to edit
the products to get the "Add to Cart" and "View Cart" buttons to work.
Without further editing, just the text [ Add to Cart ] and [ View Cart ]
appears regardless of my selection when adding the product.

2) I select the "More Info Page" option for product searches when adding
new products, but the search results always lead me to the page the products
are listed on.

3) I have checked the CVV button for credit card processing, but the box
does not appear on the checkout page.

My hosting company has been unable (so far) to help with these issues. Do I
have a configuration problem, or is the software not functioning correctly?

Kevin M. Bell
www.cameracollectors.com
Kevin M. Bell
 

Re: ShopSite 6.0 Pro Glitches?

Postby loren_d_c » Fri Apr 19, 2002 9:50 am

I dont' see any of these problems on my v6, nor have I heard of anyone else
having these problems. You should have your reseller refer the problems to
ShopSite if the they cannot figure them out.

Note that for problem #1, you can set the default Add to Cart and View Cart
buttons for new products in Preferences -> Store Text -> Store Pages.

-Loren




"Kevin M. Bell" wrote:

I upgraded to Pro several months ago, and one month back got the standard
update to 6.0. However, there are still several unresolved issues with my
upgrade to ShopSite Pro.

1) Each time I add a new product (15 - 20 a week or more) I have to edit
the products to get the "Add to Cart" and "View Cart" buttons to work.
Without further editing, just the text [ Add to Cart ] and [ View Cart ]
appears regardless of my selection when adding the product.

2) I select the "More Info Page" option for product searches when adding
new products, but the search results always lead me to the page the products
are listed on.

3) I have checked the CVV button for credit card processing, but the box
does not appear on the checkout page.

My hosting company has been unable (so far) to help with these issues. Do I
have a configuration problem, or is the software not functioning correctly?

Kevin M. Bell
www.cameracollectors.com
loren_d_c
 
Posts: 2571
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: ShopSite 6.0 Pro Glitches?

Postby Kevin M. Bell » Fri Apr 19, 2002 9:25 pm

Thanks, but this is already set as the default and I still have to edit each
product (or all products globally) after each addition. I'll just have to
pester my host until I get some results.

Kevin M. Bell
www.cameracollectors.com


"Loren" <loren_d_c@yahoo.com> wrote in message
news:3CC04AE0.E54E91EF@yahoo.com...
I dont' see any of these problems on my v6, nor have I heard of anyone
else
having these problems. You should have your reseller refer the problems to
ShopSite if the they cannot figure them out.

Note that for problem #1, you can set the default Add to Cart and View
Cart
buttons for new products in Preferences -> Store Text -> Store Pages.

-Loren




"Kevin M. Bell" wrote:

I upgraded to Pro several months ago, and one month back got the
standard
update to 6.0. However, there are still several unresolved issues with
my
upgrade to ShopSite Pro.

1) Each time I add a new product (15 - 20 a week or more) I have to
edit
the products to get the "Add to Cart" and "View Cart" buttons to work.
Without further editing, just the text [ Add to Cart ] and [ View Cart ]
appears regardless of my selection when adding the product.

2) I select the "More Info Page" option for product searches when
adding
new products, but the search results always lead me to the page the
products
are listed on.

3) I have checked the CVV button for credit card processing, but the
box
does not appear on the checkout page.

My hosting company has been unable (so far) to help with these issues.
Do I
have a configuration problem, or is the software not functioning
correctly?

Kevin M. Bell
www.cameracollectors.com
Kevin M. Bell
 


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