ShopSite Forums

I am using ss 5 and authorize.net 3.0.. All seems to be working well after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

Amen. We've been asking for this one for a while...hopefully the ANet account number is included in SS6.0. This was mentioned in this forum probably 8-9 months ago and I added it to SS wish list I believe they said "Next Release". If Barney can do it at www.stoneedge.com I'm sure ShopSite has this capability. I upgrade to 6.0 this week and if it's not there...well, I will be very disappointed.

Jimmy Hilburger
www.switchhits.com


"Ian Hartten" <ian@toledo.com> wrote in message news:a6guad$acm$1@support.shopsite.com...
I am using ss 5 and authorize.net 3.0.. All seems to be working well after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

Hi,

I made a custom page and I wanted the 3 text variables to appear but they
aren't. I tried both formats, the one from the manual and the one from the
page template I copied.

This one works fine.

[--PAGE.Name--]

But I cannot get these 3 below these to work. My rough page is here:

http://www.museumartworks.com/store/monet2.html



[--VAR.t1 PAGE.Text1 --] from manual

[--VAR.TEXT2 PAGE.Text2 --] from custom page template

[--VAR.TEXT3 PAGE.Text3 --]

Thanks,

Kevin Sullivan
vantel@gis.net

Because when ShopSite sends the transaction to Authorize.net THERE IS NO INVOICE
NUMBER YET. The order has not yet been approved, ShopSite is not going to use up
an order number, because then if the order is declined, that number is gone
forever.

-Loren

Ian Hartten wrote:

I am using ss 5 and authorize.net 3.0.. All seems to be working well after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

No, it will not. And a person I talked with at Authorize.net a while
back indicated that no shopping carts he was aware of used that field,
it is only used by offline apps or by the merchant entering information
into their Authorize.net Terminal.

-Loren


Switch Hits wrote:

Amen. We've been asking for this one for a while...hopefully the ANet
account number is included in SS6.0. This was mentioned in this
forum probably 8-9 months ago and I added it to SS wish list I
believe they said "Next Release". If Barney can do it at
www.stoneedge.com I'm sure ShopSite has this capability. I upgrade to
6.0 this week and if it's not there...well, I will be very
disappointed.
Jimmy Hilburger
www.switchhits.com

"Ian Hartten" <ian@toledo.com> wrote in message
news:a6guad$acm$1@support.shopsite.com...I am using ss 5 and
authorize.net 3.0.. All seems to be working well after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice
number correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing
the $ to the back
acct. You can't take this for granite and need to audit
Authorize.net
against your bank statement. Without an invoice number is
sure makes it hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

Hi,

1) This custom search code works fine to give me a search box when I place
it in my owner custom template header or if I use it in the body of a custom
template.

But if I add it to the header preference in shopsite, it does not work.

Can I get a search box in the header pref's?

[--IF PAGE.SearchProductField--]
<center>
[--SEARCH_FORM--]
</center>
[--END_IF--]

2) Where can I find a list of all the smart tag codes? I downloaded the
"partial" list from the manual. I assume there are more, for example a
smart tag for a search box in a custom page.

As always, thanks.
Kevin Sullivan

Kevin,

The [-- VAR.x parameter --] was added to ShopSite 6 (not available in previous
versions) and allows the retaining of data during the publish even if the
template in use changes. This will allow something from a page template to be
used in a product or for product data to be used on a page. The format
[--VAR.TEXT2 PAGE.Text2 --] assigns the value of PAGE.Text2 to to the
variable VAR.TEXT2 when you want to use the variable you just put [--
VAR.TEXT2 --]. Unless you are using this variable in an unusual place like in
a product template, you should be able to just specify [--Page.Text2--] and
get the same result. The following code should produce the same output on a
page template.

[--VAR.TEXT2 PAGE.Text2 --] #assign the variable TEXT2 the value of
PAGE.Text2
[--VAR.TEXT2 --] #Display the value of the variable
TEXT2

and

[-- PAGE.Text2 --] #Display the value of PAGE.Text2
directly.

I looked at your test page but once it is published all the ShopSite tags are
removed so you can't actually see what the codes were. If you want to send me
a copy of the template I'll look at it and see if I can see where your problem
is.

Jim Stavast
ShopSite, Inc.

Kevin Sullivan wrote:

Hi,

I made a custom page and I wanted the 3 text variables to appear but they
aren't. I tried both formats, the one from the manual and the one from the
page template I copied.

This one works fine.

[--PAGE.Name--]

But I cannot get these 3 below these to work. My rough page is here:

http://www.museumartworks.com/store/monet2.html

[--VAR.t1 PAGE.Text1 --] from manual

[--VAR.TEXT2 PAGE.Text2 --] from custom page template

[--VAR.TEXT3 PAGE.Text3 --]

Thanks,

Kevin Sullivan
vantel@gis.net

1) The custom tags are meant for the Custom Templates or Custom Pages files (NOT
the same set of tags for each, BTW), they do NOT work in the Text Fields in
ShopSite. If you want to put a Search field in your header, then you can
cut-and-paste the HTML from a page that ShopSite placed the search field on.

2) Are you talking about Custom Pages or Custom Templates? There is no tag to
place the search field in a Custom Page, but there is for Custom Templates. It
shouldn't be that difficult anyway, the HTML can be copied from any ShopSite
-generated page with the search field on it, and then pasted into the Custom
Page. If that's what you are trying to do.

-Loren



Kevin Sullivan wrote:

Hi,

1) This custom search code works fine to give me a search box when I place
it in my owner custom template header or if I use it in the body of a custom
template.

But if I add it to the header preference in shopsite, it does not work.

Can I get a search box in the header pref's?

[--IF PAGE.SearchProductField--]
center
[--SEARCH_FORM--]
/center
[--END_IF--]

2) Where can I find a list of all the smart tag codes? I downloaded the
"partial" list from the manual. I assume there are more, for example a
smart tag for a search box in a custom page.

As always, thanks.
Kevin Sullivan

Oh geeez.. I guess you are right...

Ok we are doing 20 orders a day now... But when we start to do 50 how I am I
going to audit our bank statement? We need a way to match ss order with the
authorize.net statement and them against the bank statement...

Am I crazy? (a little for sure)

Ian


"Loren" <loren_d_c@yahoo.com> wrote in message
news:3C8CF6CE.63389E90@yahoo.com...

Because when ShopSite sends the transaction to Authorize.net THERE IS NO
INVOICE
NUMBER YET. The order has not yet been approved, ShopSite is not going to
use up
an order number, because then if the order is declined, that number is
gone
forever.

-Loren

Ian Hartten wrote:

I am using ss 5 and authorize.net 3.0.. All seems to be working well
after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number
correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the
back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it
hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

Who cares if we use up an invoice number forever...a number is a number that we need to match...if there is no number, there is nothing to match and we don't need it. What we merchants and customers do need, are INOVICE NUMBERS THAT TRANSFER TO ANET invoice numbers for a variety of reasons.

I think you'll find the merchants would prefer if ShopSite did assign an invoice number before it went to ANet so we have it when it does get approved. I've been monitoring my declined transactions regularly since this discussion began, and there was only 1 declined transaction for an address that didn't match the credit card...which later became a sale.

Bottom line...merchants want Invoice Numbers assigned and transferable to Shop Site. If no one else is using it, be a leader and go for it. You'll make your merchants much happier when you are proactive and respond to our needs.

Jimmy Hilburger
www.switchhits.com


"Loren" <loren_d_c@yahoo.com> wrote in message news:3C8CF6CE.63389E90@yahoo.com...
Because when ShopSite sends the transaction to Authorize.net THERE IS NO INVOICE
NUMBER YET. The order has not yet been approved, ShopSite is not going to use up
an order number, because then if the order is declined, that number is gone
forever.

-Loren

Ian Hartten wrote:

I am using ss 5 and authorize.net 3.0.. All seems to be working well after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

Ian,

You should have the transaction ID in ShopSite, and hopefully your bank provides
you with the transaction ID as well.

-Loren


lala wrote:

Oh geeez.. I guess you are right...

Ok we are doing 20 orders a day now... But when we start to do 50 how I am I
going to audit our bank statement? We need a way to match ss order with the
authorize.net statement and them against the bank statement...

Am I crazy? (a little for sure)

Ian

"Loren" <loren_d_c@yahoo.com> wrote in message
news:3C8CF6CE.63389E90@yahoo.com...
Because when ShopSite sends the transaction to Authorize.net THERE IS NO
INVOICE
NUMBER YET. The order has not yet been approved, ShopSite is not going to
use up
an order number, because then if the order is declined, that number is
gone
forever.

-Loren

Ian Hartten wrote:

I am using ss 5 and authorize.net 3.0.. All seems to be working well
after
alot of trial and error...
One issue however. Why doesn't SS carry over the invoice number
correctly to
Authorize.net?
This seems to be broken? The heart of ecommerce is passing the $ to the
back
acct. You can't take this for granite and need to audit Authorize.net
against your bank statement. Without an invoice number is sure makes it
hard
to do with alot of orders.
Is there a fix for this that I am missing?
Ian Hartten
Toledo.com
Group 425
ian@toledo.com

In article <3C8D5271.3E1FEEA5@yahoo.com>, Loren <loren_d_c@yahoo.com>
wrote:

1) The custom tags are meant for the Custom Templates or Custom Pages files
(NOT
the same set of tags for each, BTW), they do NOT work in the Text Fields in
ShopSite. If you want to put a Search field in your header, then you can
cut-and-paste the HTML from a page that ShopSite placed the search field on.

Our search boxes are in our headers. I just built a page with the search
box turned on, grabbed the code and pasted it into the header code, then
deleted the temporary page. The "gotcha" that caught me is that at least
one page on your site has to have the search box turned on -- but it
doesn't have to be linked into the rest of the site.

--
Fred Holliss, webmaster, Fitter International Inc.
"Balance and Fitness for Life"
Toll Free: 1-800-FITTER-1 | Int'l: +1-403-243-6830
http://www.fitter1.com | mailto:webmaster@fitter1.com