V6 Order Page/shipping address

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V6 Order Page/shipping address

Postby shopsite » Fri Jan 25, 2002 3:01 pm

It's probably too late or maybe its been done already.... So many people
miss the little check box at the bottom of the order page (use separate
shipping address) even though we have it in CAPS and in red and a note on
the billing/checkout page. They end up just using the ship address in the
bill fields or combine the 2 together. This means address verification "no
matches", phone calls and headaches.
Most web sites have the bill to and ship to on the same page so that they
can be seen together; with a simple auto fill if bill=ship. This is the
logical way..

Too late?

Richard/shoplite.com
shopsite
 

Re: V6 Order Page/shipping address

Postby loren_d_c » Fri Jan 25, 2002 5:38 pm

In v6 there is a button on the checkout screen now to choose to add the
shipping address fields from that screen. What I would do, if I were a
ShopSite Pro merchant at least, would be to have the Separate Shipping Address
box checked by default (can be set that way in Commerce Setup -> Order System)
and then when they go into the cart they will be presented with both billing
and shipping address fields by default and there will be a button on the
checkout screen they can use to get rid of the separate shipping address if
they don't want to use it.

-Loren



shopsite wrote:

It's probably too late or maybe its been done already.... So many people
miss the little check box at the bottom of the order page (use separate
shipping address) even though we have it in CAPS and in red and a note on
the billing/checkout page. They end up just using the ship address in the
bill fields or combine the 2 together. This means address verification "no
matches", phone calls and headaches.
Most web sites have the bill to and ship to on the same page so that they
can be seen together; with a simple auto fill if bill=ship. This is the
logical way..

Too late?

Richard/shoplite.com
loren_d_c
 
Posts: 2571
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: V6 Order Page/shipping address

Postby loren_d_c » Fri Jan 25, 2002 5:39 pm

P.S. you could see this in action in the Preview if you sign up for it. Send email
to preview@shopsite.com and you will receive a short NDA type contract that if you
agree to you can get access to a v6 demo to preview.

-Loren


Loren wrote:

In v6 there is a button on the checkout screen now to choose to add the
shipping address fields from that screen. What I would do, if I were a
ShopSite Pro merchant at least, would be to have the Separate Shipping Address
box checked by default (can be set that way in Commerce Setup -> Order System)
and then when they go into the cart they will be presented with both billing
and shipping address fields by default and there will be a button on the
checkout screen they can use to get rid of the separate shipping address if
they don't want to use it.

-Loren

shopsite wrote:

It's probably too late or maybe its been done already.... So many people
miss the little check box at the bottom of the order page (use separate
shipping address) even though we have it in CAPS and in red and a note on
the billing/checkout page. They end up just using the ship address in the
bill fields or combine the 2 together. This means address verification "no
matches", phone calls and headaches.
Most web sites have the bill to and ship to on the same page so that they
can be seen together; with a simple auto fill if bill=ship. This is the
logical way..

Too late?

Richard/shoplite.com
loren_d_c
 
Posts: 2571
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Re: V6 Order Page/shipping address

Postby shopsite » Thu Jan 31, 2002 2:30 pm

Thanks Loren
shopsite
 


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