ShopSite Forums

I made the mistake of changing the password for a customer from the
server with:

....
% htpasswd bo/.htpasswd user
....

I didn't know that you couldn't then use the BackOffice, Utilities,
Change Password utility to change it.

It just gives an error of "old passwords don't match".

The knowledge base said to contact support on how to fix this.

How do I do that?

Thanks,

Roger Brown
Verio

P.S. remove the "maps." from my email address to reply to me.

Roger,

I sent you an email.

-Loren


Roger Brown wrote:

I made the mistake of changing the password for a customer from the
server with:

...
% htpasswd bo/.htpasswd user
...

I didn't know that you couldn't then use the BackOffice, Utilities,
Change Password utility to change it.

It just gives an error of "old passwords don't match".

The knowledge base said to contact support on how to fix this.

How do I do that?

Thanks,

Roger Brown
Verio

P.S. remove the "maps." from my email address to reply to me.