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Error message on Continue Shopping

PostPosted: Sat Sep 01, 2001 8:07 am
by PCLearningMall.com
http://www.mmgsales.com

When I add a product to the shopping cart and click on the ShopSite link to
"Continue Shopping" I get the following URL
http://mmgsales.com/shop-bin/sc/order.cgi and the error message

The page cannot be found
The page you are looking for might have been removed, had its name changed,
or is temporarily unavailable.

I do I fix this from happening?

Thanks, Paul Janke

Re: Error message on Continue Shopping

PostPosted: Sat Sep 01, 2001 8:44 am
by loren_d_c
Didn't get that when I tried it. It brought me back to the page I
ordered from. If you have this problem in IE only and not Netscape (I
used Netscape) this may be an IE browser problem/bug that can be fixed
with special directive for IE browsers in the webserver config.

I have these browser settings in my non-secure webserver httpd.conf (not
necessarily the one you need, just using it for examples):

BrowserMatch "Mozilla/2" nokeepalive
BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0

And I have this in my secure webserver config:

SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown

I don't think this second one is your problem since it is not happening
to you when you go to the secure URL. The second one and it's
description can be found in the ShopSite Knowledgebase (new interface!)
at http://support.shopsite.com/kbase , search for it's solution number
'S04243'.

-Loren



"PCLearningMall.com" wrote:
http://www.mmgsales.com

When I add a product to the shopping cart and click on the ShopSite link to
"Continue Shopping" I get the following URL
http://mmgsales.com/shop-bin/sc/order.cgi and the error message

The page cannot be found
The page you are looking for might have been removed, had its name changed,
or is temporarily unavailable.

I do I fix this from happening?

Thanks, Paul Janke