Changing subject line info

[PCLearningMall.com]

In the subject line of the email receipt (to the customer) it states ----
Order number 1266 for mmgsales. Is there a way to change the mmgsales to
PCLearningMall.com? Where does the shopping cart pull the mmgsales info?

The web site that hosts the Shopping Cart is www.mmgsales.com. However, my
company is named PCLearningMall.com.

It confuses the customers to receive an email with mmgsales when the site
says PCLearningMall.com.

Can this be changed in the set ups of mmgsales? Or, do I have to move the
entire site to the domain www.PCLearningmall.com?

[R.O. Despain]

In the subject line of the email receipt (to the customer) it states ----
Order number 1266 for mmgsales.

Are you sure this is to the customer? Default to customer is plainly
"Your Receipt". To the store owner, it's "Order number <order number>
from <Customer Name> for <storeid>".

If "Order number <order number> for mmgsales" is going to the customer,
then it sounds like you've got a custom CGI running. In the back
office, go to Merchandising -> Order API and check. You should see
something in the first line and "Email receipts to buyer, merchant"
should be unchecked.

In that case, it's the custom cgi that is sending the email and that's
where you'll have to change things.

[Alec VanderWoude]

I have this exact same issue. However, I'm using Manager 5.0 which
appears to not have the Order API function. I believe that is just in
Pro. So, using SS Mgr, is there a way to get the Order# in the subject
line of the e-mail receipt? Thanks

Alec


R.O. Despain wrote:

In the subject line of the email receipt (to the customer) it states ----
Order number 1266 for mmgsales.


Are you sure this is to the customer? Default to customer is plainly
"Your Receipt". To the store owner, it's "Order number <order number
from <Customer Name> for <storeid>".

If "Order number <order number> for mmgsales" is going to the customer,
then it sounds like you've got a custom CGI running. In the back
office, go to Merchandising -> Order API and check. You should see
something in the first line and "Email receipts to buyer, merchant"
should be unchecked.

In that case, it's the custom cgi that is sending the email and that's
where you'll have to change things.