Inventory tracking messages

This is an archive of old posting to the User Forum

Inventory tracking messages

Postby Richard » Thu Nov 06, 2003 7:30 pm

Inventory item unavailable message works just fine but the heading displayed
by shopsite in the browser is "Error". An alarming and inaccurate title.
It's not an error but simply an informational message advising customers
that this item is sold out.. Error leads one to beleive that their is a
system error or some other software glitch. This should be changed in my
humble opinion..
Richard
Richard
 

Re: Inventory tracking messages

Postby Nikolaus Gruchot » Fri Nov 07, 2003 3:51 am

Hi Richard,

it is the same screaming "Error" when a customer wants to purchase an item
that requires an option selection, such as color or size. Should read
something like "Shopping cart message" or better be customizable in the back
end (Especially for us in Germany, where the page is titled "Error" and
underneath we have our message in German explaining the customer what went
worng. The message can be changed in the back end, but not the "Error"
title.)

Rgds,
Niko

"Richard" <rruda@shoplite.com> schrieb im Newsbeitrag
news:boesjm$6aj$1@support.shopsite.com...
Inventory item unavailable message works just fine but the heading
displayed
by shopsite in the browser is "Error". An alarming and inaccurate title.
It's not an error but simply an informational message advising customers
that this item is sold out.. Error leads one to beleive that their is a
system error or some other software glitch. This should be changed in my
humble opinion..
Richard

Nikolaus Gruchot
 


Return to User Forum Archive

Who is online

Users browsing this forum: No registered users and 11 guests