Checkout Button Positioning - Text Between Buttons

[bellelect]

Using ShopSite Version 11 sp1 r2, on the Payment Setup screen and at Checkout Button Positioning, clicking on "Add some text between buttons", and editing text in the text box that appears. We add the text and as soon as we hit "Save Changes" it disappears. Is this a bug or are we doing something incorrect?

[Jim]

Do you have 2 payment methods configured? It will only appear "between" buttons so if you only have 1 checkout method then it won't appear at all. I also think that all html is stripped from the test so if it is just html it won't appear. Perhaps the text is actually hidden behind one of the buttons so when you arrange it make sure that the text and both(all) buttons are visible and not overlapping.

[bellelect]

We actually have three payment buttons configured here. No HTML just the plain text from the input box that pops up. Attempted to change positioning to no avail.

[Jim]

What 3 payment methods are you using?
Does the text you entered display at all on the shopping cart screen? A link to your store so we can see the shopping cart would be helpful. Also the text that you entered for the "between" text would be helpful so when we view the page source we can see where it is being displayed.
What browser are you using and what operating system is your local computer running?

[bellelect]

We are using the regular checkout button with some text inserted before then the text "or use" and the Google Checkout Button, then text "or use" and the Amazon checkout button. IE9 / WIN 7 Professional. It is not in the resulting page source code. As I stated previously when we hit the save button at the bottom of the Payment Setup page and then come back to the page, the text is gone. Prefer not to post URL's in forums. Please see my email for the URL info.

[Jim]

This should be fixed now. The text that was entered was arranged so that it was on top of the other text. We moved the text to between the buttons and saved changes and it can now be displayed in both the backoffice Payment setup screen and on the Shopping cart.

Note if the text does not stay positioned where you placed it after you close and reopen the Payment setup screen, try a different browser, also make sure that javascript is enabled in your browser when working in the backoffice of the store.