Shipping USPS error message

General ShopSite user discussion

Shipping USPS error message

Postby FredW » Wed Apr 25, 2012 6:29 am

In trying to get rates from US postal, I always getting the following error message:
"USPS Shipping: An XML response was not returned from USPS."

I have registered with USPS and registered it in the shipping configuration.

Any suggestions?
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm

Re: Shipping USPS error message

Postby Jim » Wed Apr 25, 2012 6:48 am

Did you request that USPS activate your account? When they initially give you an account it is in test mode. You have to request that they make it active before it will work.
See http://shopsite.com/help/11.0/en-US/sc/pro/usps.reg.overview.html in specific step 2 deals with this.
Jim
Site Admin
 
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Location: Utah

Re: Shipping USPS error message

Postby FredW » Wed Apr 25, 2012 10:39 am

Jim,

That helps.

After getting USPS to change my profile to go to the production system, it works find.

Thought I would give you feedback so others would know as well.

Thanks again,
Fred
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm


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