Add to Cart Error Message

General ShopSite user discussion

Add to Cart Error Message

Postby cyberniche » Sat Mar 03, 2012 8:00 am

I am receiving this message when I (or customers) click on the "add to cart" button.

ShopSite detected that the information passed from your browser is incomplete and cannot be processed. The information passed is:
Reg.htm

It doesn't happen on all products, just one of them. How would I go about fixing this?
Thanks.
cyberniche
 
Posts: 1
Joined: Sat Mar 03, 2012 7:56 am

Re: Add to Cart Error Message

Postby Jim » Sat Mar 03, 2012 4:03 pm

Are you using the Order Anywhere feature and putting the add to cart buttons on a page not created by ShopSite?

Does the page that the product is on have a custom made form for search or customer registration?

A link to the page where the problem is occurring would be helpful.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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