Facebook App

General ShopSite user discussion

Facebook App

Postby irocwebs » Thu Nov 17, 2011 12:46 am

Is anybody else having issues with the ShopSite Facebook App? We followed the tutorial (http://www.shopsite.com/tutorial/merchandising-facebook-store.html) and when we click on the Modify Facebook Store link, it directs to Facebook but the App doesn't install. Blank page except the Facebook Bar across the top and footer links: ShopSite Store Creator · Report/Contact this App · English (US)

Please advise. Thanks!
irocwebs
 
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Joined: Thu Nov 17, 2011 12:35 am

Re: Facebook App

Postby ShopSite Nicole » Thu Nov 17, 2011 1:37 pm

Where is your store hosted and what version of ShopSite are you running?
ShopSite Nicole
 
Posts: 184
Joined: Thu Jan 14, 2010 10:30 am
Location: Utah

Re: Facebook App

Postby irocwebs » Sat Nov 19, 2011 1:13 am

Site is hosted with LexiConn/lexiconn.com. It is ShopSite11 sp1. Site is breadtopia.com, Facebook page is facebook.com/mybreadtopia.
irocwebs
 
Posts: 2
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Re: Facebook App

Postby ShopSite Nicole » Mon Nov 21, 2011 2:10 pm

I am not aware of any known issues with the Facebook App and ShopSite version 11 sp1. I would contact LexiConn and have them take a look at your ShopSite store. They are very knowledgeable about ShopSite and they will be able to work closely with our technicians should they have any questions.
ShopSite Nicole
 
Posts: 184
Joined: Thu Jan 14, 2010 10:30 am
Location: Utah


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