Fedex Shipping not Updating

General ShopSite user discussion

Fedex Shipping not Updating

Postby rlw » Wed Mar 09, 2011 3:27 pm

I am using the Fedex online shipping calculator. I have products with different size (weight) options. When a different size is selected from the shopping cart page and recalculated, the shipping price is not updated to reflect the new weight.

I know the option selection uses the correct weight because shipping is accurate depending on the original option selected.
rlw
 
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Re: Fedex Shipping not Updating

Postby ShopSite Lauren » Thu Mar 10, 2011 5:26 pm

This is an issue when you are using the weight modifier on your ordering options, but not all of the options have a weight specified. For any products that have some options with a weight modifier and some options without a weight modifier, you will want to add a "0" for the options that do not have a weight modifier.

This bug has been logged to be resolved in a future update.
- ShopSite Lauren
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Re: Fedex Shipping not Updating

Postby hotwired » Sat May 21, 2011 2:35 am

I am curious if anyone uses FEDEX dimensional weight -- we are new to shopsite, having just come over from osCommerce. Any hints or help would be much appreciated! Thank you!
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