by loren_d_c » Thu Feb 03, 2011 10:51 am
It sounds like the 'ShopSite secure URL' setting in the 'SSL Security Settings' section of your Preferences -> Hosting Service menu is incorrect. You will probably get the same results if you try to go to other ShopSite backoffice screens that use that URL, such as Orders and Commerce Setup -> Payment.
The 'ShopSite secure URL' setting should be the secure equivalent of the regular 'Merchant CGIs URL' found in the 'Store Settings' section of the same menu.
-Loren