Adding Shipping Cut Off Times to Shopping Cart Screen

General ShopSite user discussion

Adding Shipping Cut Off Times to Shopping Cart Screen

Postby posty27 » Wed Sep 01, 2010 9:11 am

How can I add text to the shopping cart screen that will detail my shipping cut off times? I want to display on the Shopping Cart screen the following:

Orders are shipped the next business day when received by 4:30 PM (MST).
If same day shipping is required, please call 800.722.4872 for rates and availability.

The placement of this statement would be near the select shipping drop down option.

All help is appreciated.
posty27
 
Posts: 15
Joined: Tue Jan 26, 2010 8:26 am
Location: Denver

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby ShopSite Nicole » Wed Sep 01, 2010 9:40 am

One thing you could do would be to change (or add to) the "Choose Shipping Option" text. ShopSite does give you, the merchant, control over the built-in text such as that. It would be under Preferences > Store Text > Shopping Cart. You could do something such as this:

Orders are shipped the next business day when received by 4:30 PM (MST).<br>
If same day shipping is required, please call 800.722.4872 for rates and availability.<br>
Choose Shipping Option:

Placing the <br> code in there tells ShopSite to break the example in to three lines. Without the <br> code, it would all be listed on one line in the cart.

-ShopSite Nicole
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Location: Utah

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby posty27 » Wed Sep 01, 2010 10:03 am

Thanks for the suggestion Nicole but it's not working. ShopSite is listing everything on one line even with the <br> code included and it's screwing up my page format.
posty27
 
Posts: 15
Joined: Tue Jan 26, 2010 8:26 am
Location: Denver

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby ShopSite Nicole » Wed Sep 01, 2010 10:07 am

That's odd. It had worked in my store. What type and version of ShopSite are you using?
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Location: Utah

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby posty27 » Wed Sep 01, 2010 10:23 am

I'm using ShopSite Pro 10r7.

I've cleared my browser history & cache and it still displays on one line.
posty27
 
Posts: 15
Joined: Tue Jan 26, 2010 8:26 am
Location: Denver

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby ShopSite Nicole » Wed Sep 01, 2010 10:33 am

Would you be willing to PM your website URL to me so that I can take a look at this? Also, what browser are you using to view your website?

One thing you may be able to do (but which I would not be able to help you with) is you may be able to edit the cart template directly and place the message in there. The Pro package gives you access to the ShopSite templates.

-ShopSite Nicole
ShopSite Nicole
 
Posts: 184
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Location: Utah

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby mjbrunelle » Wed Sep 01, 2010 6:56 pm

Posty,

Below is the portion of our template which handles the shipping. By specifying a fixed width on the div.zipncountry the text will wrap and you do not need the <br /> tags.

I have been meaning to do this, added your statement to our page with some changes. Below is what we do, it will display the stored addresses at the top, followed by the shipping input fields, and then the message.

You can view at www.dmindustrial.net.

#centerpage div.zipncountry {
background-color:#fafafa;
border: 1px solid #c0c0c0;
width: 377px;
padding: 5px 5px 5px 5px;
font: normal 9pt arial;
text-align: justify;
}

Code: Select all
             <div id="shipping">
                    <div class="navTitleMid">Shipping Information</div>
                    <div class="zipncountry">
                         [-- SC_Tax_Shipping --]
                         [-- SC_Surcharge --]
                         <br />
                         Orders are shipped the next business day when received by 4:30 PM (MST).
                         If same day shipping is required, please call 800.722.4872 for rates and availability.
                         </div>       
            </div>
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Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby ShopSite Nicole » Thu Sep 02, 2010 8:35 am

It looks like you are displaying your shipping in a pull down menu, I prefer radio buttons because it allows the customer to see all the shipping options without having to click the pull down menu to open the pull down. If you change your shipping options to be radio buttons the text will be above the shipping options instead of part of the shipping options (Commerce Setup > Shipping). If you would like to keep your shipping as a pull down menu rather than radio buttons, then I would suggest adding the shipping text in a different field, such as the field with the text "Any changes above should be verified by pressing 'Recalculate' before clicking on 'Checkout'." You can add your text in addition to this text, or in place of this text (Preferences > Store Text > Shopping Cart).
ShopSite Nicole
 
Posts: 184
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Location: Utah

Re: Adding Shipping Cut Off Times to Shopping Cart Screen

Postby posty27 » Fri Sep 03, 2010 12:34 pm

Nicole - I did what you suggested and made the shipping options radio button instead of a drop down and was able to get my desired result. Thank you for all your help.

Sean
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Joined: Tue Jan 26, 2010 8:26 am
Location: Denver


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