shipping changes not showing up

General ShopSite user discussion

shipping changes not showing up

Postby alan74 » Fri Jun 25, 2010 12:45 pm

I am having trouble with shipping information showing up in my shopping cart. I am only using USPS and am registered correctly with them, and I have configured the options I want to use. I've saved all of my changes and published everything, but in my shopping cart the shipping charges are not displaying.

They were displaying earlier today until I started trying to mess around with free shipping options. At the moment, I do not have "free shipping enabled."

I think I know how to do what I need to do regarding the free shipping, but none of that matters if shipping isnt showing up to begin with.

I've reloaded pages and still am having no luck.

Do I need to do something special to publish CGI pages?
alan74
 
Posts: 5
Joined: Fri Jun 25, 2010 7:15 am
Location: louisiana

nevermind?

Postby alan74 » Fri Jun 25, 2010 1:05 pm

I just republished my entire site and the changes went through.
alan74
 
Posts: 5
Joined: Fri Jun 25, 2010 7:15 am
Location: louisiana

ugh. republishing didn't work the second time

Postby alan74 » Fri Jun 25, 2010 1:24 pm

I'm having the same problem I described in the original post. publishing the entire site is not helping anymore.
alan74
 
Posts: 5
Joined: Fri Jun 25, 2010 7:15 am
Location: louisiana

resolved

Postby alan74 » Fri Jun 25, 2010 1:27 pm

I'm not sure why it works at times and doesn't work at others, but I finally got my free shipping set up correctly.
alan74
 
Posts: 5
Joined: Fri Jun 25, 2010 7:15 am
Location: louisiana

Postby Jim » Fri Jun 25, 2010 4:36 pm

You may need to empty your shopping cart if you make shipping changes. The shipping costs may be retained with the product information (like weight and price are) when it placed in the cart and would remain until you empty the cart.

The shopping cart itself does not benefit from having the pages published. But if you add a product, which you have modified, before you republish it would still have the old weight, price, shipping container type etc and would not be updated when added to the cart. And once it is in the cart that information will not change unless the product is deleted or the cart emptied.
Jim
Site Admin
 
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Location: Utah


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