Reports question

General ShopSite user discussion

Reports question

Postby Peter Gregg » Fri Mar 19, 2010 3:08 pm

Dang, BlueHost upgraded to a new version of ShopSite and the Reports no longer shows a month by month of the sales so i can see if I beat last month.

Was this feature taken away?

Will it harm anything if i revert back to the older version 10?

Peter
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Postby loren_d_c » Fri Mar 19, 2010 3:38 pm

The upgrade from 10 to 10 sp1 should not have that effect on Reports.

Did you change (or did the SimpleScripts upgrade change) your ShopSite product levels? For example, did you go from a Manager to a Starter, or Pro to Starter?

-Loren
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Postby Peter Gregg » Fri Mar 19, 2010 3:44 pm

Good question, where can i see what I am running> I was on Pro so I should sill be on Pro - I will go look, but if you can tell me where i would appreciate it.

Regards,
Peter
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Postby Peter Gregg » Fri Mar 19, 2010 3:51 pm

Under hosting services it says:

Product: Pro

Version: 10 sp1

Serial Number: removed for this post

Code: removed for this post

I am guessing this means I am running Pro like I should be.

The user interface changed appearance automatically to a new theme when it upgraded - if I change back to the "yellow' one might the Review Current Year be in that theme?

Peter
Last edited by Peter Gregg on Fri Mar 19, 2010 4:01 pm, edited 1 time in total.
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Postby Peter Gregg » Fri Mar 19, 2010 4:00 pm

It is fixed, I'll tell you how as it may possibly be a bug.

When BlueHost updated the version to the newer one it automatically gave me the new user interface or "theme". In the new UI there is no radio buttons at all - just devoid of all radio buttons when you go to REPORTS > VIEW HISTORY. In that window WAS the radio buttons for REVIEW CURRENT YEAR but not any more.

Changing the UI or theme to the older view (the yellow one) puts those Radio BUTTONS back. When changing again to the new theme, the Radio Buttons now appear.

Before I thought of or even knew I could change the theme, I looked in the report in just about every window screen I could pull up. Nothing caused the Radio Buttons to reappear. But they DID reappear when I changed the theme and saved the change.

Thanks, the Radio Buttons are there now for BOTH themes (as of right now). Hope this helps someone in the future.

Regards,
Peter
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