After moving SS, Orders Do Not Show Up in Back Office

General ShopSite user discussion

After moving SS, Orders Do Not Show Up in Back Office

Postby royhink » Wed Mar 17, 2010 10:34 am

I am running ss8.3 Pro on a WIN2003 server

New orders are not showing up in my backoffice.

I installed the store using the same auth file, then copied the shopsite_db file and templates to the new store.

I get no errors when going thru the cart with a test transaction.

Any ideas?
royhink
 
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Location: Petaluma, CA

Postby Jim » Wed Mar 17, 2010 2:48 pm

Did you set the permissions on files that you moved into the server? By default when you copy files in manually they do not have the same permissions as what the install would have given them.
Jim
Site Admin
 
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Postby royhink » Thu Mar 18, 2010 10:32 am

That worked.

Thanks, Jim
royhink
 
Posts: 104
Joined: Fri Jul 20, 2007 10:04 am
Location: Petaluma, CA


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