Unable to view images and home page question.

General ShopSite user discussion

Unable to view images and home page question.

Postby Marval » Sun Feb 28, 2010 2:01 pm

After adding images to the back office, I am unable to view them when I click "View." None of the images are showing up on the website. I am a novice at best, so simple explanations or suggestions will be appreciated. Also, now every time the the home page is selected on the website it kicks the user out to "Sorry, the page you were looking for could not be found

Showing related results for: http://www.marvalenterprises.com/store/index.html. I have no idea how to solve this problem either. Thanks in advance for your help.
Marval
 
Posts: 2
Joined: Fri Feb 26, 2010 2:26 pm
Location: Orange, TX

Postby Jim » Sun Feb 28, 2010 7:17 pm

Where is your store hosted? It sounds like something isn't quite right with the installation. It may be a permissions issue or perhaps the files aren't in the correct directories.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby Marval » Sun Feb 28, 2010 8:01 pm

We are using iPage.com as our host and using ShopSite from them.
Marval
 
Posts: 2
Joined: Fri Feb 26, 2010 2:26 pm
Location: Orange, TX

Postby Jim » Sun Feb 28, 2010 9:14 pm

I would contact iPage and see if they can figure out what the problem is. If not have them contact ShopSite for assistance.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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