sales tax exempt zip code

General ShopSite user discussion

sales tax exempt zip code

Postby DavidM » Thu Nov 19, 2009 8:39 am

Hello,

I used to enter any 5 digit bill-to zip code with -0000 and have no sales tax charged. That stopped working. I recently upgraded to V10? How do I get this back?

Thanks!

P.S. I just tried to submit a post and got this error message: Mistake! There was an attempt of an automatic insert of the message in a forum. Your message is sent to trash. Try still times who knows - can it will turn out? Still probably, that you too long wrote the message - then pass to page back, copy the text, update page, insert the copied text and press button "Send".

What the heck is that?
DavidM
 
Posts: 16
Joined: Mon May 05, 2008 7:31 pm

Postby Jim » Thu Nov 19, 2009 9:00 am

Default error message from whoever created the forum software. Obviously not a native English speaker.

This usually happens when you take to long to post the message. If you hit the browser back button and then Preview then you can Submit the post.

Regarding the tax exempt zip nothing that I know of has changed in that regard so I don't know why it would have stopped working.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby DavidM » Thu Nov 19, 2009 9:06 am

Jim,
Thanks for the reply.
I noticed that I have a tax zone called Exempt, the pattern box is blank, the sales tax is set to 0.00% and it is checked to use. This doesn't seem right. I've tried ?????-0000 and 3????-0000 but no go.
How would you set this up from scratch?
Thanks.
DavidM
 
Posts: 16
Joined: Mon May 05, 2008 7:31 pm

Postby DavidM » Thu Nov 19, 2009 10:51 am

I'm pretty sure it was Loren who helped me set this up a year ago.
Hello Loren? :)
DavidM
 
Posts: 16
Joined: Mon May 05, 2008 7:31 pm

Postby DavidM » Tue Nov 24, 2009 8:04 am

Loren? Anyone? It's a real bummer to loose this feature. :(
DavidM
 
Posts: 16
Joined: Mon May 05, 2008 7:31 pm

Postby Jim » Tue Nov 24, 2009 9:12 am

I think you need to specify the exact zip +4 number for each merchant that is tax exempt.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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