Ordering options not being displayed

General ShopSite user discussion

Ordering options not being displayed

Postby toddo » Thu Sep 03, 2009 9:45 am

We are using ShopSite Pro 10 r7.2 and have an issue with one product not displaying its ordering options on the product page or via the Order Anywhere HTML.

We do have a product that works this way and the ordering options are as follows.

This one works.

# ----
Order Options Description:
Must specify something:

Pull-down Menus:
ABC
DEF
GHI
JKL
# ----


This one doesn't work. The options are ONLY displayed on the Checkout page and not on the product page or via Order Anywhere. Could it be because of the dual options and/or additional costs?

# ----
Order Options Description:
Choose length style and option. Additional charges may apply.

Pull-down Menus:
(Specify Style);n
Short style
Long style

(Options);n
Option1 (no additional charge)
Option2 (+$60.00);+60.00
Option3 (+$85.00);+85.00
# ----

I've made the product changes and re-published and re-published and nothing. The Order Anywhere is also not generating any HTML for the options.

Thanks in advance,
Todd
toddo
 
Posts: 2
Joined: Thu Sep 03, 2009 9:35 am
Location: US

Postby Jim » Thu Sep 03, 2009 10:38 am

Have you enabled the displaying of the options on the Edit Product Layout screen? It's the field "Display Ordering Options:"

Does you product template support order options on the pages?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby toddo » Thu Sep 03, 2009 10:48 am

Doh! Thanks Jim, that was it. The "Display Ordering Options:" checkbox wasn't checked. It'd been a while since we created products with options and I totally forgot about that one.

Thanks again!

Regards,
Todd
toddo
 
Posts: 2
Joined: Thu Sep 03, 2009 9:35 am
Location: US


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