Hello All - total ShopSite Newbie here - so I apologize if this item has been covered in another thread, but I could not find anything on my searches.
I have a ShopeSIte store front set up and its working great - love the application, but I am experiencing one problem with calculating fedex shipping charges. It appears that it calculates per item rather than weight.
I have an Item that weighs .25 lbs - when I select quantity 1 the shipping is accurate using our fedex account. It comes out to $7.59 to ship from Colorado to New York.
If I update the quantity in the cart to 2 items, making a total weight of .5 lbs the shipping doubles to $15.18, 3 items $22.77 and so on.
My shipping configuration:
ShopSite Shipping Rate Calculations: NONE
Shipping Carriers: FedEx only
Shipping box is 1" x 8" x 11"
My FedEx config:
Ground Shipping: FedEx Home Delivery (which is the numbers quoted above)
Max Weight set to 5lbs
Min Weight is set to 0.1 lbs
My products all have weights ranging from .2 lbs to .8 lbs
Is there something im missing? Do I need to change something that is incorrect?
I am using shopsite ShopSite® Manager 10 r7.1
Any assistance would be greatly appreciated
CKS