We've been using shopsite 9 since November 2008 and publishing items to google products / base with no problems until 2 weeks ago. It came to to resubmit the feed and now it just sits and processes in shopsite and the feed never finishes. The blue bar just sites about 1/8th of the way done. I went to our google base account and it said the feed failed.
Google Base Error message: We didn't understand some of the XML formatting in your file. You may be missing a tag or have a nesting or formatting error.
We tried upgrading to shopsite 10, but the same problem occurs. Any ideas on how to remedy this? We're missing out on a couple hundred visitors a day without google base, which equivalates to a couple thousand dollars in sales per month.
Thanks for your help!