No Inventory Tracking Emails Generated

General ShopSite user discussion

No Inventory Tracking Emails Generated

Postby Steve.Horste » Fri Feb 27, 2009 12:11 pm

I am using Shopsite 9 Pro and have set up inventory tracking as described in help at the product level and defined the email messages, but when thresholds are reached I an not seeing any emails.

What is the magic here?
Thanks.
Steve.Horste
 
Posts: 6
Joined: Wed Feb 25, 2009 5:13 pm

Postby tom0360 » Fri Feb 27, 2009 1:54 pm

Steve do you have the Quantity on hand and Out of Stock Limit entered for the products you are tracking?


I have not used inventory tracking, but I seem to remember old posts in the forums regarding tracking the inventory levels stating that both fields needed to be filled in.



Tom
tom0360
 
Posts: 34
Joined: Tue Aug 22, 2006 10:55 am

Postby Steve.Horste » Fri Feb 27, 2009 3:01 pm

Thanks for your reply but, never mind, my bad.
Turns out the email account I was using was bad . . . doh!
It works fine now.
Steve.Horste
 
Posts: 6
Joined: Wed Feb 25, 2009 5:13 pm

Postby tom0360 » Fri Feb 27, 2009 4:55 pm

No problem. I am glad it all worked out.


Tom
tom0360
 
Posts: 34
Joined: Tue Aug 22, 2006 10:55 am


Return to User Forum

Who is online

Users browsing this forum: Bing [Bot] and 52 guests