Issue with International Customers Selecting wrong shipping

General ShopSite user discussion
Post Reply
bucolic
Posts: 20
Joined: Sat Jun 23, 2007 12:09 pm

Issue with International Customers Selecting wrong shipping

Post by bucolic »

Hi,

We use Shopsites shipping rate calculations of Shipping by Currency, UPS, and the Lexiconn custom shipping module.

The issue I am having is that when an international customer places an order there is no way to disallow the Shopsite shipping rate calculations of Shipping by Currency. So someone can select the UK from the country list and then select Standard Ground of $5.95 or whatever it is.

I have a message at the top of the cart, a link next to the country list that says International customers click here before ordering that opens a pop-up window but they don't stop all of them.

I can't find anywhere in Shopsite to not allow Standard Ground Shipping for select countries which would solve the problem.

My other choice is an alert box when someone selects any country other than the US from the drop down.

Does anyone have any ideas on a workaround to this?

Thanks!
************************
Using Shopsite 12:Pro
Hosted By Lexiconn
************************
bucolic
Posts: 20
Joined: Sat Jun 23, 2007 12:09 pm

Post by bucolic »

I got it.

Solution was simple enough as I suspected using some Javascript provided by Lexiconn.

The best method would still be to disallow The Shopsite Calculated shipping from not being allowed for certain countries but for now the script will do the trick.

Thanks!
************************
Using Shopsite 12:Pro
Hosted By Lexiconn
************************
petros
Posts: 9
Joined: Wed Feb 18, 2009 5:55 pm

how did you do it?

Post by petros »

I am having the same issue?
Can you share the javascript that you used >

thx
RedSyntax
Posts: 51
Joined: Mon Nov 17, 2008 7:29 am

its similar to the one

Post by RedSyntax »

Its similar to the one i used to exclude zipcodes.

http://support.shopsite.com/forums/viewtopic.php?t=6408
Post Reply