Question for M.O.M. users

[CoolHeadTech]

We have a client that is having an issue with Mail Order Manager pulling down orders from ShopSite.

The issue relates to special characters (&,#,%,etc) in various fields of an order.

Has anyone else confronted this issue and if so, how did you resolve it.

Thanks in Advance.

-Sarah

[loren_d_c]

Make sure that the client has a relatively recent version of ShopSite.

Also make sure that when your application is making the request to ShopSite for the XML order info that it is specifying the correct version of ShopSite that you are using. The original implementation of XML order downloads in ShopSite v6.3 did not have any special characters escaped, subsequent versions did. If your application is not specifically passing the 'version' parameter with a value greater than 6.3, then the XML you are getting may be in the oldest v6.3 unescaped format.

-Loren