ShopSite 7 to ShopSite 9 can't edit gift certificates

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bigpage
Posts: 8
Joined: Mon Dec 15, 2008 11:34 am

ShopSite 7 to ShopSite 9 can't edit gift certificates

Post by bigpage »

We upgraded from Shopsite 7 Pro to Shopsite 9 pro, and we can't edit old gift certifcates created with shopsite 7. When we select an older gift certifcate, we can view it, but when we click on edit nothing shows up.

I have determined that shopsite 9 is using https: to access the directory, while Shopsite 7 was using http.

Anyone know a work around. We can't resend, lock, or unlock the older certificates.
loren_d_c
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
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Post by loren_d_c »

If you temporarily turn off the 'Use SSL security in ShopSite (Merchant Interface)' checkbox in Preferences -> Hosting Service, does that make any difference in the Gift Certificate menus? If it works with SSL turned off, this would seem to indicate some kind of problem with your SSL setup or with the SSL URLs configured in Preferences -> Hosting Service.

-Loren
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