Image Resize

[midfin]

For some reason, when we upload an image through the back office, even though it is not meant to be a product but rather a page banner, the image is automatically resized. I removed the configurations but keeping checking back and its still doing it.

If you ftp them and then add them as a banner on the page all is well. If you upload that same image using ShopSite and add it to a page as a banner the size is much smaller even though all the configuration is removed.

A novice end user should not have to upload images to a cart with FTP (ie the client that we are creating the site for that is not a web person).


What is the cause?

[Jim]

The only reason an image would be resized by ShopSite is if the configuration is set to do that. Make sure that on the Images > Configure screen you don't have the option
"If needed, reduce image on upload to:" set to a specific value. That is the only reason I can think of that would cause the images to be resized if you have not particularly specified to create the resized images on on the Upload image screen.