by Jim » Wed Nov 19, 2008 7:43 am
Can you explain what screens you see when you place an order? With confirmation enabled there should be:
1. the initial cart screen, (cart)
2. a screen to enter billing and shipping addresses with payment info, (billing)
3. a screen that just displays what was entered on the previous screen (confirmation)
4. the thankyou screen. (thankyou)
If you are not seeing the confirmation screen make sure that the shopping cart template contains a confirmation section and that the Create a confirmation screen option is turned on on the Commerce Setup > Order System > Confirmation screen
Note that the Confirmation screen is a Pro and Manager level feature only it is not in the Starter version of ShopSite. So if your store is a starter level you won't be able to enable it.