Problem with Products that were uploaded

[plaidfox]

I'm having a problem editing my products. I used microsoft excel to upload all of my products onto my site. I've never been able to have it finish the uploading process, but everything seems to have worked alright. The only problem is that I can't edit any of the information of these items. I click on an item, select "Edit Product Info", change something in the product description, and if I try to click on the save button, it gives me this error:

(#11100189) Unable to open file [/www/shopjessicawilde/shop/media/new/.inf.style_bd1328a.jpg] for writing!:
Permission denied

Anyone know how to fix this problem?

[tfoy]

Not sure if this helps, but I have had to ftp in to my server and set permissions on new image folders I have created through shopsite in order to allow read/write permissions.

Maybe ftping in and check the new folder attributes. I had to set mine to 777 for it to work.


Tom

[flicman]

it gives me this error:

(#11100189) Unable to open file [/www/shopjessicawilde/shop/media/new/.inf.style_bd1328a.jpg] for writing!:
Permission denied

I don't like that it's trying to update a .jpg file. It seems like maybe there's a typo (a missing close-quote is my guess here) somewhere that's mashing two things together in your script and confusing your server. I'm no expert, but .inf.style... doesn't usually end in .jpg unless you're involved in some serious steganography here.

[Jim]

Note the .inf in front of the image name. It is not trying to update the jpg itself, it is creating a file that contains the information on how that .jpg will be displayed in your store. This file will contain information about the alt text, image size, border option, where the resized versions are located (if there are any) etc.

You need to make sure that the webserver user can create/modify files in your store's media directory (and all subdirectories of it). Without that ability images will not work correctly in your store.