Problem with USPS rate

[bookman]

I am using USPS for shipping and have it set up for 1st class, priority and express for US domestic based upon weight. When I purchase one product with a shipping weight of 0.5 lb, the Priority cost is $4.80 (which is correct) however the 1st class cost is $12.95 which is way too much.

I read on the forum that there is some problem with internatioal orders and 1st class. Could that apply here also?

tia
bob

[loren_d_c]

Bob,

Sounds like you need to ask your host to upgrade your ShopSite to the v9.0.3 maintenance release, see:

http://support.shopsite.com/kbase/view_answer.php?questionID=S5527

* fixes an issue with USPS First-Class Mail rates being much too high in the shopping cart since changes USPS made to their API responses approximately in early March, 2008.

Besides this, there are several other USPS fixes/enhancements:

* fixes an issue with USPS shipping that would occur with US shoppers who enter their entire Zip+4 in the shopping cart postal code field and would get no USPS rates and an error message stating 'There are no USPS shipping options that can ship the entire order.'

* fixes a USPS issue with APO and FPO addresses that would cause an Internal Server Error in the shopping cart if a shopper entered an APO or FPO zip code in the shopping cart when the USPS feature was enabled.

* adds Media Mail and Library Mail shipping options to the USPS shipping integration.

* adds clarification to the USPS shipping registration instructions to notify USPS that the USPS APIs used by the ShopSite shopping cart are, specifically, the 'Rate Calculators APIs'.

* adds a warning for merchants entering product shipping dimensions if they enter a height or width that is greater than the length. Generally, the longest dimension should be the Length, which should be in the first position in the dimension entered. Also, an email will be sent to the merchant if a shopper attempts to order a product with dimension settings larger than those allowed by USPS.

-Loren

[bookman]

thx loren

I am with pair.com and when the account was originally set up there was some problem installing 9.03 so I ended up with version 9.02. I will bug them.

bob