Sales Tax not working?

General ShopSite user discussion

Sales Tax not working?

Postby shaoen01 » Sun Jun 01, 2008 7:20 pm

Hi all,

I would like to set a sales tax for a particular state in the US. The sales tax works for products that gives free shipping on the checkout page. However, it does not calculate the sales tax if customer will have to select the shipping options available on the checkout page. Anyone knows what is this so? Thanks
shaoen01
 
Posts: 68
Joined: Sat Jun 16, 2007 10:00 pm

Postby Jim » Mon Jun 02, 2008 7:18 am

Are you using a ShopSite provided shopping cart template? If not maybe you haven't included all the template tags needed to display the tax and shipping fields. Can you provide a link to a store page so we can add a product to the cart and see what you are meaning?
Jim
Site Admin
 
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Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby shaoen01 » Mon Jun 02, 2008 7:36 am

Hi Jim,

I am using my own customized template. For example, if i order this product on this link that does not provide free shipping, http://x-men-paradise.just-marvel-x-men ... inata.html, and i try to apply the sales tax it does not work.

However, for this product, http://x-men-paradise.just-marvel-x-men ... ume-1.html,
that has free shipping is able to apply sales tax.

Thanks!
shaoen01
 
Posts: 68
Joined: Sat Jun 16, 2007 10:00 pm

Postby Jim » Tue Jun 03, 2008 7:08 am

Both those links lead to Page not found error pages.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby shaoen01 » Tue Jun 03, 2008 10:52 am

That is very strange. Here is the link that can work with sales tax: http://x-men-paradise.just-marvel-x-men.com/x-men-movie-wolverine-costume-1.html

Here is the link that can't work with the sales tax:
http://x-men-paradise.just-marvel-x-men.com/x-men-pull-string-pinata.html

Thanks!
shaoen01
 
Posts: 68
Joined: Sat Jun 16, 2007 10:00 pm


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