View Cart Image Problems

[Bananafish]

I developed a products page in Shop Site Manager. It added a "view cart" image which is not an active link. To the extreme left I have a defunct image (image not displaying) that is an active link to the cart. How can I fix this?

[Jim]

We need to see the page to know what is going on. Look at the page source and see what html is generating the problem.

[Bananafish]

http://store.bananafishdesigns.com/babywear.html

[Bananafish]

Here is a link to the page. I'm not sure if this helps you help me or not. Thanks!

http://store.bananafishdesigns.com/babywear.html

[Jim]

This is being caused by a problem in the template where the wrong url is specified for the view cart image on the left. The issue was reported a short time ago and will be fixed in a future release.

It is fixable in the template but since starter stores don't have access to edit the templates your only options are to change to a different template or get your host to contact ShopSite and get the modified version of this template and replace it in the sc/templates directory.

[Bananafish]

Thank you!

[Jim]

For those that might be experiencing this problem here is how to fix it until the version of ShopSite with the fix in the template is released.

The offending code in Clean.sst is the following:

<img src="[-- OUTPUT_DIRECTORY_URL --]/media/[-- STORE.ViewCart --]" border="0">

For an in-field fix, do a find-and-replace for the previous line in Clean.sst (3 instances) and Clean-MoreInfoPage.sst (3 instances), with the following replacement:

<img [-- ViewImage --] border="0">

Those templates will be found in the sc/templates/pages -for Clean.sst and sc/templates/includes for the Clean-MoreInfoPage.sst.

Hope this helps.