by beley » Tue Apr 01, 2008 3:33 pm
I don't understand why UPS, Fedex, etc. would not allow you to show the rates of other carriers. Every major e-commerce website has done it at some point or another.
Could you possibly just separate them by dividers that clearly indicated which carrier was which?
The main problem we're having, for an example, is that people see the shipping rates and leave because they're too high. If we could offer Fedex, USPS and DHL also, in addition to UPS, there's a good chance one of them will be cheaper.
If it showed expensive rates but made the user select to see more, I'm afraid it would still scare them away.
We're working with the carriers to try to get better rates, but they're not really wanting to give any major discounts. It's ridiculous how much we pay in shipping versus what a bigger company pays.
Brandon Eley
Certified ShopSite Designer