Tax not being calculated

General ShopSite user discussion

Tax not being calculated

Postby oalbad » Mon Nov 05, 2007 4:14 pm

Hello,

I have the [-- SC_Totals --] tag in my scripts on my code and all I am getting is a
Subtotal $1,500.00

I am not getting tax or a total field comming out. All products are taxable. Please help.
oalbad
 
Posts: 3
Joined: Mon Nov 05, 2007 3:41 pm

Postby Jim » Mon Nov 05, 2007 4:56 pm

I assume that by script you mean shopping cart template? Or are you referring to the Minicart javascript?

For the shopping cart:
Have you enabled a tax method? (Commerce Setup > Sales Tax) Have you enabled a shipping method? (Commerce Setup > Shipping )
Do you have the tag [-- SC_Tax_Shipping --] so that tax and shipping can be selected?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby oalbad » Tue Nov 06, 2007 12:49 pm

here is what my script looks like

<div class="ship-tax" >


<table width="100%">
<tr>
<td width="500px">

<table class="zipncountry">
<tbody><tr>
<td>

[-- SC_Tax_Shipping --]
</td>
</tr>
<tr>
<td>
<div id="totals" class="left">
<!-- Table for totals, etc. -->

[-- SC_Totals --]
</div><!-- end totals -->
</td>
</tr>
</tbody></table>

</div><!-- end ship-tax -->

2 things are no happening.
1) I am not seeing the zip and ship fields
2) Only the subtotal is appearing.

I think that I am doing everything right but the system is not processing the data correctly. please help.
oalbad
 
Posts: 3
Joined: Mon Nov 05, 2007 3:41 pm

Postby Jim » Tue Nov 06, 2007 12:57 pm

What is the url for your store so we can look at the entire shopping cart?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby Jim » Tue Nov 06, 2007 1:58 pm

When I put that section of code in a shopping cart template I see
Ship to Country [list of countries ]
Ship to Zip/Postal Code [zip code value]
Shipping [list of shipping options ]
Subtotal $4.00
Shipping $5.00
Tax $0.24
Total $9.24


So the code will display the proper information. As I asked in my first reply
Have you enabled a tax method? (Commerce Setup > Sales Tax)
Have you enabled a shipping method? (Commerce Setup > Shipping )

And additionally: Do you have the product checked for " Check here to NOT apply shipping charges on this product"
Do you have the checkbox " Check here to have tax computed on this product" checked?
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby Jim » Tue Nov 06, 2007 2:42 pm

Do you have Google Checkout enabled in your store? If so this is probably the cause of what you are seeing. On the first checkout screen with Google Checkout enabled tax and shipping are not calculated, they will be calculated on the Google site, so all you will see is the SubTotal value. But if you continue to the ShopSite checkout screen you should see the appropriate data.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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