Hi,
I've somehow managed to kill the links for customers to sign up/log in on my shopping cart page. I have customer registation enabled, but the links just don't go anywhere when clicked. I've been trying to dig around in the innards of shopsite to figure out how to fix this without success. i wonder if this is a javascript problem?
My shopping cart can be accessed through my store at www.tsplines.com/store/.
Thanks in advance for any help.
Matt
Customer registration links not working
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Customer registration links not working
by msederberg » Mon Jul 23, 2007 9:56 am
- msederberg
- Posts: 6
- Joined: Mon Jul 09, 2007 2:23 pm
RE: Customer registration links not working
by ShopSite Lauren » Mon Jul 23, 2007 3:46 pm
Matt,
Are you using a custom template for your Shopping Cart pages, or are you using a built in template?
It looks like the code for the registration links is not correct. When you view the shopping cart source, the New Customer link should look like:
------------------------------------------
New Customer?
<a href="https://secure.shopsite.com/cgi-bin2/sc/registration.cgi?func=1&storeid=*1aa45145a0cfc26c0e8f6c8e179a57&fromid=order.cgi&sbid=SSMSB1184799205.6173&prevlocation=http://laurenannjewelry.com/124bct.html">
Click here to <b>Register</b></a>
------------------------------------------
Rather then:
------------------------------------------
New Customer? <script type="text/javascript">
document.write('<a href="javascript:__utmLinker(\'https://xterius.shoqhosting.com/~tsplines/cgi-bin/sc/registration.cgi?func=1&storeid=*14c77f794ae441461a987f44&fromid=order.cgi&sbid=SSMSB1185216318.3810&prevlocation=http://www.tsplines.com/store/\');">Click here to <b>Register</b></a>');</script>
<noscript>
<a href="https://xterius.shoqhosting.com/~tsplines/cgi-bin/sc/registration.cgi?func=1&storeid=*14c77f794ae441461a987f44&fromid=order.cgi&sbid=SSMSB1185216318.3810&prevlocation=http://www.tsplines.com/store/">Click here to <b>Register</b></a></noscript>
------------------------------------------
I am not sure why it is not the correct coding, however if you are using a custom template, you can make changes in your custom template to fix this. If you are not using a custom template, you can go to Merchandising > Custom Templates > Shopping Cart Templates > Copy ShopSite Shopping Cart Template, and make a copy of the sc_default template.
You can then go to the URL listed below, and copy the script from that page. You can replace the [-- SC_Registration --] tag with this script. (or if you were not using this tag to begin with, and you were adding your own code to the template, you can try using this tag).
http://www.shopsite.com/help/8.3/en-US/ ... cript.html
You can then make sure that your custom template, is the one that is being used in the cart by going to Commerce Setup > Order System > Layout Info.
-Lauren
ShopSite, Inc.
Are you using a custom template for your Shopping Cart pages, or are you using a built in template?
It looks like the code for the registration links is not correct. When you view the shopping cart source, the New Customer link should look like:
------------------------------------------
New Customer?
<a href="https://secure.shopsite.com/cgi-bin2/sc/registration.cgi?func=1&storeid=*1aa45145a0cfc26c0e8f6c8e179a57&fromid=order.cgi&sbid=SSMSB1184799205.6173&prevlocation=http://laurenannjewelry.com/124bct.html">
Click here to <b>Register</b></a>
------------------------------------------
Rather then:
------------------------------------------
New Customer? <script type="text/javascript">
document.write('<a href="javascript:__utmLinker(\'https://xterius.shoqhosting.com/~tsplines/cgi-bin/sc/registration.cgi?func=1&storeid=*14c77f794ae441461a987f44&fromid=order.cgi&sbid=SSMSB1185216318.3810&prevlocation=http://www.tsplines.com/store/\');">Click here to <b>Register</b></a>');</script>
<noscript>
<a href="https://xterius.shoqhosting.com/~tsplines/cgi-bin/sc/registration.cgi?func=1&storeid=*14c77f794ae441461a987f44&fromid=order.cgi&sbid=SSMSB1185216318.3810&prevlocation=http://www.tsplines.com/store/">Click here to <b>Register</b></a></noscript>
------------------------------------------
I am not sure why it is not the correct coding, however if you are using a custom template, you can make changes in your custom template to fix this. If you are not using a custom template, you can go to Merchandising > Custom Templates > Shopping Cart Templates > Copy ShopSite Shopping Cart Template, and make a copy of the sc_default template.
You can then go to the URL listed below, and copy the script from that page. You can replace the [-- SC_Registration --] tag with this script. (or if you were not using this tag to begin with, and you were adding your own code to the template, you can try using this tag).
http://www.shopsite.com/help/8.3/en-US/ ... cript.html
You can then make sure that your custom template, is the one that is being used in the cart by going to Commerce Setup > Order System > Layout Info.
-Lauren
ShopSite, Inc.
- ShopSite Lauren
- Posts: 889
- Joined: Fri Aug 11, 2006 1:35 pm
- Location: Orem, UT
by msederberg » Wed Jul 25, 2007 10:22 am
Thanks, Lauren.
That helped, but this strange coding problem continues throughout my customer registration pages. Specifically, the "continue shopping" button does not work on the "sign in" or "new registration" or "account information" pages, but "cancel" (which as far as I can tell is the same button) works on the "preferences" page. All other buttons work as normal.
I appreciate your insights,
Matt
That helped, but this strange coding problem continues throughout my customer registration pages. Specifically, the "continue shopping" button does not work on the "sign in" or "new registration" or "account information" pages, but "cancel" (which as far as I can tell is the same button) works on the "preferences" page. All other buttons work as normal.
I appreciate your insights,
Matt
- msederberg
- Posts: 6
- Joined: Mon Jul 09, 2007 2:23 pm
RE: Customer registration links not working
by ShopSite Lauren » Wed Jul 25, 2007 10:36 am
Matt,
Are you using a custom template for your Customer Registration pages, or are you using a built in template?
If you are using a custom template, or have added custom code to the customer registration pages, I would suggest taking that code out, or reverting back to the cr_default customer registration template. You can test to see if these problems are happening in the built in templates without custom code.
If the default template works, I would suggest slowly adding your code back in to find out what what causing the problem. You can add back in the images and tables, but leave out the links to style sheets, and javascript, as well as the <html> and <head> tags.
-Lauren
Are you using a custom template for your Customer Registration pages, or are you using a built in template?
If you are using a custom template, or have added custom code to the customer registration pages, I would suggest taking that code out, or reverting back to the cr_default customer registration template. You can test to see if these problems are happening in the built in templates without custom code.
If the default template works, I would suggest slowly adding your code back in to find out what what causing the problem. You can add back in the images and tables, but leave out the links to style sheets, and javascript, as well as the <html> and <head> tags.
-Lauren
- ShopSite Lauren
- Posts: 889
- Joined: Fri Aug 11, 2006 1:35 pm
- Location: Orem, UT
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