Search results failure

[VinceS]

I'm gettin an unusual failure with a custom search results page.
I have the Search Layout set to display 10 items per page.
I use the same search request term for each test. For consistancy.
Six results are returned on the first page.
Only the first page is produced and here's the kicker - the code just stops at the same place each time. IE I view the source code and the page ends with a line like this

<a href="http://www.ahoycaptain.com/shop/lifevests.html">Life

This line should look like this (taken from the code for the previous product which is identical except a different size Medium as opposed to Large)

<a href="http://www.ahoycaptain.com/shop/lifevests.html">Life-Vests & PFD's</a><br>

There are no error messages. Other search terms will fail also at different places in the result and again with just the code stopping. No error message no nothing.

Every product uses the same template.

I've just never seen a failure like this where page doesn't appear to complete.

Does anyone have an idea of how I might go about debugging this?

THanks
Vince

[loren_d_c]

Make sure you have v8.2.1 with the very latest patches, or better yet upgrade to v8.3 and try again.

-Loren

[VinceS]

Hi Loren
Were running SS Pro 8.2.1 now
Lexicon is our host so I'm confident we're up-to-date with patches etc,
I'll ping them anyway to see what they think.
Thanks
Vince

[VinceS]

Hi Loren,
As per your suggestion we upgraded to SS 8.3 Pro. The results did not change.

However, I started experimenting with the setting "Results Per Page". I originally had it set at 10, and the page abruptly ended in the middle of a line as stated above. I should add that the Product Search Field did not generate either even though there are multiple pages.

I started decrementing the setting by one. Nothing changed until I got down to 6. With "Results Per Page" at 6, I got
1) a complete first page of six results including the product that failed to generate completly in prior tests
2) an Advanced Product Search Field with page buttons
3) Multiple pages of results BUT>>>>>>>
the second thru n-th pages only displayed one product per page and only it's image, nothing else.

So I have to believe there's a bug in the search display loop. I can't find any code that is specific to the pagination of the search results.

I'm getting very close here, but need some help and guidance to correct this error.

Thanks
Vince

[VinceS]

Hi Loren,
As per your suggestion we upgraded to SS 8.3 Pro. The results did not change.

However, I started experimenting with the setting "Results Per Page". I originally had it set at 10, and the page abruptly ended in the middle of a line as stated above. I should add that the Product Search Field did not generate either even though there are multiple pages.

I started decrementing the setting by one. Nothing changed until I got down to 6. With "Results Per Page" at 6, I got
1) a complete first page of six results including the product that failed to generate completly in prior tests
2) an Advanced Product Search Field with page buttons
3) Multiple pages of results BUT>>>>>>>
the second thru n-th pages only displayed one product per page and only it's image, nothing else.

So I have to believe there's a bug in the search display loop. I can't find any code that is specific to the pagination of the search results.

I'm getting very close here, but need some help and guidance to correct this error.

Thanks
Vince

[loren_d_c]

need some help and guidance to correct this error

You should probably send this through your ShopSite reseller along with access to your ShopSite so they can check it out.

-Loren