Recurring Billing Double Billing

[MgmtSpec]

I've set up a recurring service product. When someone places an order it charges them first month fee and creates an ARB in Authorize.net - all good so far.
The problem is the next day it charges my customer again - apparently the new ARB sets up to run 2am the next day. I don't want to set a free trial period of a month because then they would not be charged for a month. Do I need to set a trail period of 1 day maybe? I don't understand why if I have the product configured to monthly billing this happens. Right now I have to manually go into Auth net the next day and void the transaction. I've had customers freak out seeing the authorization thinking they are going to be double charged.

[ajeffery]

To resolve this issue you will need to create a trial period of $0.00 for 1 period. We have our recurring billing set up to charge $23.99 when the customer orders, and $23.99 each month thereafter on the same day of the month:

To answer your specific inquiry: “I don't want to set a free trial period of a month because then they would not be charged for a month.”

It will still charge the customer for the first month because of the payment being made with the order. The $23.99 pays for the first month so the trial period needs to be $0.00 for the first charge (the recurring system doesn’t know that the initial $23.99 was charged).