Windows 10 Download Problems

[Devon]

I've had two customers tell me today that they can't download their purchases. Both are using Windows 10.

Our files are .exe files, I haven't had any issues before this. Does anyone know what the problem could be?

[loren_d_c]

What browser are they using in Windows 10? And what version of ShopSite are you using?

-Loren

[Devon]

ShopSite® Pro 12 sp1 r4.0.1, I don't know what browser they are using.

It might be Windows 10, not ShopSite. I just uploaded a file directly to our website root and sent the download link to one of them. His response: "I tried to use your link and it also froze and won't let me finishing download."

Loren - congrats, that was post #2400!

[loren_d_c]

http://answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/cant-download-anything-on-microsoft-edge/6fcac990-4b24-4899-94dc-7e959f1dc116?auth=1

According to the above posts, it seems like using the Microsoft browsers (IE or Edge) on Windows 10 upgraded from an earlier version of Windows could have download problems in general, and fiddling with or clearing the temp directory might fix it.

-Loren

[loren_d_c]

Another example:

http://www.tenforums.com/browsers-email/24348-problems-downloading-edge.html

-Loren