Customer Registration and Old Order History

General ShopSite user discussion

Customer Registration and Old Order History

Postby djhht » Wed Aug 06, 2014 2:20 pm

If a customer decides to register on our site, but has already placed previous orders with the same email address, will they see their previous order history that was made before they registered?

If not, do we have a way on the back end to link those previous orders to their new customer registration?

thanks,
Dana
djhht
 
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Re: Customer Registration and Old Order History

Postby Jim » Wed Aug 06, 2014 2:32 pm

The answer to both questions is No. Information relating to the customer to an order is not kept unless the shopper is registered when the order is placed.
Jim
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