Order Transfer items don't map correct into QuickBooks items

[cnoelplemmons]

Okay, so I've started switching to single user mode to transfer orders into QuickBooks...So far we haven't gotten any more of those "COGS" errors, but we ARE getting a new kind of error pretty frequently:

There was an error when modifying a ItemInventory list, element "850000-1104793442". QuickBooks error message: Invalid date specified.

This error occurs a lot, but the number sequence between the quotation marks changes every time.

Can someone help me eliminate that?

I just want this thing to work without all the errors all the time and all this writing back and forth is very frustrating. I would gladly pay someone to get on the phone with me and work this out once and for all.

Noel

[shopsiteandy]

What version of QuickBooks are you using, and on what platform?

[cnoelplemmons]

QuickBooks Pro 2006 on Windows XP Pro Version 2002 with Service Pack 2

[shopsiteandy]

This looks like something that would need to be looked at closer to be able to determine what might be the cause of the error (i.e., your orders import file, and your QuickBooks company file). This is not an error that I'm familiar with, and sounds like it is likely specific to your store configuration, orders, and/or company file.

Order Transfer support via email is free for 30 days after purchase. It appears that your free period has expired, so if you wish to purchase a support incident to have ShopSite look at your files to help resolve this issue, you can do so from here:

http://shopsite.com/support_pricing.html

After purchasing the support incident, you'll be given further instructions on where to send the relevant files.