Email Error Message

General ShopSite user discussion

Email Error Message

Postby stitches » Sun Mar 11, 2007 1:50 pm

Could someone please explain this? I have conntacted my host and I have looked in hte knowledge base but couldn't find an answer there either.

Warning, there are email problems!
Time: Sun Mar 11 15:35:12 2007
The customer receipt was not able to be delivered.Sendmail returned an error: Unknown error: 512
A problem occurred sending an order notification to the merchant.Sendmail returned an error: Unknown error: 512Unable to send order notification to the merchant.Sendmail returned an error: Unknown error: 512

Thanks
stitches
 
Posts: 27
Joined: Mon Sep 04, 2006 12:58 pm
Location: New York

Postby ShopSite David » Tue Mar 13, 2007 1:39 pm

On Linux/Unix servers ShopSite uses the built in e-mail system. It sounds like there is an issue with that system and your host will need to take a look at it. All ShopSite is doing is handing the e-mail off to the mail server so the error message being reported is coming straight from the e-mail system.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
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Location: Utah

Postby stitches » Tue Mar 13, 2007 3:15 pm

Thank you for the response. My host changed the mail path and neglected to tell me until after the fact. I was able to correct the file, so it's working again.
stitches
 
Posts: 27
Joined: Mon Sep 04, 2006 12:58 pm
Location: New York


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