Navigation issue using Chrome on Smart Phone

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Navigation issue using Chrome on Smart Phone

Postby FredW » Tue May 26, 2015 2:46 pm

Hi folks,

In testing the new responsive design to make our site mobile friendly, I have encountered a strange issue. In using the familiar theme, I have defined a three level navigation menu that when expanded, the dropdown links listed actually go below the screen on the phone. When I try to scroll up to see the links that are below the screen, Chrome takes me to a page acting like I clicked on a link. I'm not able to get to any of the links that are listed below the screen.

This works this way using Chrome on a Samsung Galaxy 3 and Galaxy 5. It works fine using Safari on an iPhone or my Samsung Galaxy 3. It also works fine using FireFox on the Galaxy 5.

I'm about ready to abandon using the three level dropdown menu.

Do any of you any suggestions?

Thanks in advance,
Fred
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm

Re: Navigation issue using Chrome on Smart Phone

Postby ShopSite Lauren » Thu May 28, 2015 1:09 pm

Fred, does it take you to a page or does it close the navigation menu and keep you on the same page (that's what it sounded like you were describing in another post)? If it is the latter, see my response in the post listed below:
http://support.shopsite.com/forums/viewtopic.php?f=11&t=10742
- ShopSite Lauren
Contact me for help with any of your
custom ShopSite template questions.
ShopSite Lauren
 
Posts: 889
Joined: Fri Aug 11, 2006 1:35 pm
Location: Orem, UT

Re: Navigation issue using Chrome on Smart Phone

Postby FredW » Thu May 28, 2015 5:05 pm

Hi Lauren,

I'll have to check it again to make sure I get your answer right.

I read your reply to the other post and will admit, I need to read it again to understand it. I'll get back you later.

Thanks for following up on this.

Fred
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm

Re: Navigation issue using Chrome on Smart Phone

Postby FredW » Fri May 29, 2015 11:01 am

Hi Lauren,

From my testing, it appears you are correct, the sub-menu disappears and I get back to the same page. See more details in my reply on this entry: http://support.shopsite.com/forums/viewtopic.php?f=11&t=10742#p29924

Thanks for the help and attention.
Fred
FredW
 
Posts: 188
Joined: Mon Apr 02, 2012 2:07 pm


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