Customer name being cutoff in customer reg link

[jdjackson7]

We are using the customer registration link to allow the user to login/out and register from any page on the site. When the customer is logged in, their name is displayed. Unfortunately, the last character of the user's name is being cutoff. We have tested different length's to see if it is an issue with the number of characters, but is seems that it is always the last character.
See these screen captures:
http://qr8.us/image6.JPG
http://qr8.us/image7.JPG
http://qr8.us/image8.JPG

Q. How can I solve this problem?
Thanks

[Jim]

I saw a report of a problem like that before. What version of ShopSite are you using? Click on the ShopSite at the top of any back office screen and then look in the footer of the page for the version.

[jdjackson7]

Pro Version 12 r2

[jdjackson7]

Is there any answer to this problem? I am using Pro v12
Thank you

[ShopSite Lauren]

In your customer registration javascript you will want to change:

name = unescape(cookies.substring(start,end-1));

to


name = unescape(cookies.substring(start,end));


Can you tell me where you got your customer registration javascript code so that I can make sure it is fixed for future users?

[jdjackson7]

This fix worked. thank you
I got the script from https://spellboundrx.com/cgi-bin/ss/cr_configure.cgi