More Info Page will not Update

General ShopSite user discussion

More Info Page will not Update

Postby malljess » Fri Apr 13, 2012 6:46 pm

All of a sudden the More Info Page will not update. The search results update fine - just any changes to the more info page will not result in changes to the page. Any thoughts.
malljess
 
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Re: More Info Page will not Update

Postby Jim » Fri Apr 13, 2012 8:05 pm

Did you change the filename of the moreinfo page on the Products > Edit Product info screen in the More Information Pages section? If you did are you looking at the new page name and not the old one?
Some times the browser will cache a page so make sure you force a reload of the page. In FireFox you can do it by right clicking on the browser tab and chose Reload Tab. I think in IE it is Ctrl-F5 or something like that.
Do you get an error on the Publish screen saying the page can't be created? That would indicate something has change the permissions on the directory.
Did you perhaps uncheck the box to on the Products > Edit Product Info screen that says to create a more info page?
Jim
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