not getting my payments in to my paypal

General ShopSite user discussion

not getting my payments in to my paypal

Postby kenny » Mon Mar 19, 2012 7:10 am

i have configured my paypal in my shopsite im seeing payment in shopsite but i dont know how to move it to my paypal
kenny
 
Posts: 2
Joined: Mon Mar 19, 2012 6:44 am

Re: not getting my payments in to my paypal

Postby Jim » Mon Mar 19, 2012 9:15 am

Which of the 4 different PayPal payment methods are you using?
PayPal Website Payments Standard,
PayPal Express Checkout,
PayPal Payflow Pro version 4,
PayPal Website Payments Pro

The first two should put the funds directly into your paypal account. The last two are payment gateways that would probably put it into some type of bank account.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Re: not getting my payments in to my paypal

Postby ShopSite Nicole » Mon Mar 19, 2012 10:27 am

If you are using PayPal Standard but also have credit cards checked in ShopSite (Commerce Setup > Payment), then if a customer selects a credit card, they go through the ShopSite checkout instead of PayPal.

In the case of PayPal Standard (if you want all payments to go through there), you need to have only PayPal Standard checked in ShopSite.
ShopSite Nicole
 
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Joined: Thu Jan 14, 2010 10:30 am
Location: Utah


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