SSL and Social Media

[gourmetdelights]

I've recently enabled the Social Media feature from Merchandising > Social Media in the Shopsite Control Panel (ShopSite Pro v10 Sp2). Now I see that during the checkout my page is only "partially encrypted" using a GeoTrust SSLCert. When I disable the social media (follow on Twitter/Facebook), I get the full encryption again.

This indicates that these social media sharing features from Shopsite are not encrypted/https.

I wonder if we can either REMOVE those 2 (FB and Twitter) buttons from the checkout screen and leave them in the footer of every other page, or simply encrypt them.

I think either is possible based on the fact that when I'm in my "Order Handler" in my ShopSite control panel the "F" and "t" buttons exist, sending me to the ShopSite Twitter and FB pages, and that page is fully encrypted. Can we apply this to our checkout screens?

Thanks.

[ShopSite Lauren]

My guess is that the images are using non-secure URLs. What is the URL to your website? What template are you using?

[gourmetdelights]

http://www.gourmet-delights.com hosted by Verio.com

Template is: CropCircles-Cart.sst

It is also my understanding, to confirm your suspicions, that the Twitter and Facebook badges are not secure URLs. And they either should be (how do we get that done?) or they should be removed from the secure checkout page but remain on all other pages (how do we get that done?).

Thank you.

[gourmetdelights]

The interesting thing, to me, is that when I'm in my ShopSite Control Panel and looking at the orderhandler the Twitter and Facebook buttons are:


http://twitter.com/ShopSite
http://www.facebook.com/ShopSiteInc

note they are NOT httpS... but straight http.... thus not secure

but the order handler page is fully encrypted according to GeoTrust.

On my page my Twitter and Facebook buttons are:
http://twitter.com/ExceptionalFood
http://www.facebook.com/Exceptionalfood

again _not_ https

BUT those pages are only "partially encrypted" according to Geotrust. To get them fully encrypted, all I need to do is remove those 2 buttons so it is obviously those buttons that are causing this issue.....

[ShopSite Lauren]

The URLs you mentioned are the link URLs, where the links go when clicked. Those are not the images that are used for those links.

It loos like you have included your own Facebook and Twitter links in the footer area in your store. You will want to go to Commerce Setup > Order System > Checkout (repeat this for the confirmation and thank you), and change the following image URLs from:

http://gourmet-delights.com/store/media/twitter.bmp
http://gourmet-delights.com/store/media/Facebook_Badge.jpg

to:

https://gourmet-delights.com/store/media/twitter.bmp
https://gourmet-delights.com/store/media/Facebook_Badge.jpg

[gourmetdelights]

I'm sorry but that is not the case. I did not add my own in the footer.

They come from me enabling the social media sharing. Merchandising > Social Media in the Shopsite Control Panel

When I disable the social media (follow on Twitter/Facebook) via Merchandising > Social Media in the Shopsite Control Panel, I get the full encryption again.

[gourmetdelights]

HOWEVER.... for everyone who might also be having this issue. Lauren did give us the key to the problem.

Go to Merchandising > Social Media in the Shopsite Control Panel

Click on the Facebook button.
Under the very first set of entries "Facebook Fan Page"
you DO need to set the Image to use: as https://gourmet-delights.com/store/media/Facebook_Badge.jpg

And do the same under Twitter.

Thank you Lauren.