Add to cart, adds multiple products to cart?

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Add to cart, adds multiple products to cart?

Postby kdlsony » Fri Mar 02, 2012 12:45 pm

On my companies website:

Code: Select all
http://www.dtvexpress.com/


We are having an issue. When we click on the home-page for example

"$79.00 (LCD under $500) BUY"

To add a product to the cart two things happen:

1) It takes FOREVER to load the cart page
2) They're multiple products in the cart, not just that ONE I clicked

This seems to happen with all those product links on the home-page.

Any clue on how to fix this?
kdlsony
 
Posts: 1
Joined: Fri Mar 02, 2012 12:42 pm

Re: Add to cart, adds multiple products to cart?

Postby ShopSite Nicole » Fri Mar 02, 2012 1:05 pm

I tested two of the items on your home page and each one I clicked only added one product to the cart. Please note: ShopSite keeps abandoned carts for a certain number of days so if you had already added a product to the cart on a previous day, it would still be there the next time you visit the cart so long as it has not passed the expiration date (usually 7 days).

I am not as familiar with loading times, so I cannot help you with that one.
ShopSite Nicole
 
Posts: 184
Joined: Thu Jan 14, 2010 10:30 am
Location: Utah


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