Strage Characters appearing in product descrption text.

General ShopSite user discussion

Strage Characters appearing in product descrption text.

Postby creative_one » Mon Jan 03, 2011 9:11 am

I am currently having squares and diamonds with question marks appearing in my description text after an upgrade to shopsite version 7? Anyone else had this problem or could help me with it? Its on hundreds of products and i dont want to manually edit each one.

Thanks
C
creative_one
 
Posts: 1
Joined: Mon Jan 03, 2011 8:45 am

Re: Strage Characters appearing in product descrption text.

Postby loren_d_c » Tue Jan 04, 2011 1:42 pm

I don't know why that happened, but one thing you can try to fix it is to download your products in tab-delimited text format, load it in a text editor such as notepad, then do a search-and-replace on those characters to get rid of them, then re-upload the modified products file. Make a backup of the products database (via the Utilities -> Database menu) before you do the upload, though, just in case something doesn't turn out the way you wanted and you need to go back to how it was before.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere


Return to User Forum

Who is online

Users browsing this forum: No registered users and 99 guests

cron